Salesforce Training

Salesforce Training

About Salesforce Course:

Salesforce Training course will introduce the participants to understand the basic concepts related to Administration and declarative development options and also introduction to the advanced developer options like Apex and VisualForce.

Salesforce Course objectives:

At end of this Salesforce training by Plug2Salesforce you will be able to,
  • Understand and identify different Salesforce building blocks
  • Understand the data model
  • Understand the security model
  • Understand the business process automation options
  • Understand the SalesCloud and Service Cloud modules
  • Understand the reports and dashboard
  • Understand Salesforce1, SalesforceA, Chatter and Social features
  • Introduction to Apex
  • Introduction to VisualForce
  • Introduction to various integration options like SOAP, REST APIs

Who should do this course?

Course is designed for professionals
  • Experienced professionals who are looking to have an exciting career in the leading Cloud Computing platform
  • Functional consultants who are looking to switch to salesforce
  • Freshers who are looking to get a jump start to their careers in Cloud computing
  • Lateral developers who have worked in Java and C# and are looking for a boost to their career from legacy platform
  • You get a comprehensive view of all the career tracks in SFDC and get a strong foundation level knowledge on the building blocks of the platform and decide your career path in SFDC.
Prerequisite: This course does not require any specific pre-requisites, any working knowledge as an administrator or developer or a functional consultant will be handy.

Job Opportunity for Salesforce?

SFDC is leader in Cloud Computing and there are several job opportunities in the market for different roles like Administrator, Functional Consultant, Designer and Architect.

Salesforce Syllabus

Salesforce Fundamentals

  • What is Cloud Computing?
  • What is Force.com Platform?
  • Different Editions of Force.com
  • Signup for Force.com Account
  • Multi-tenant environment
  • MVC pattern


Data Modeling and Management

  • Creating new application
  • Creating Custom objects, history objects, Chatter object, metadata,external IDs
  • Custom settings
  • Creating Tabs – Custom Tabs, Web tabs
  • Objects, multi-currency, multi-language
  • Understanding & Creating different data types
  • Understanding & Creating different types of relationship
  • Master-Detail Relationship
  • Lookup Relationship
  • Picklists (Normal Picklists, Dependent Picklists, Multi-Select Picklists)
  • Creating Page Layouts
  • Schema Builder
  • Importing and exporting data


Organization Setup

  • Company profile info


User Setup

  • Identify the steps to set up / maintain a user
  • User access


Security

  • Creating Users
  • Understanding, Creating & Using Roles
  • Understanding, Creating & Using Profiles
  • Understanding Public Groups
  • Restricting Access based on IP & Login Hours
  • Managing Company Information
  • Sharing Records
  • Sharing via Apex
  • Auditing &Monitoring
  • Describe the capabilities of territory management and the implications to the sharing model


Business Logic and Process Automation

  • Record types
  • Formula fields
  • Roll-up summary fields
  • Validation rules
  • Approval processes
  • Workflow, visual workflow


Reporting

  • Understand Reporting on Force.com Platform
  • Creating Reports (Standard, Summary, Matrix)
  • Understanding Dashboards
  • Creating a Dashboard Component


App Deployment

  • Lifecycle
  • Sandboxes
  • Change sets
  • Packages


Desktop and Mobile Administration

  • Salesforce1 mobile application user interface
  • synchronization options of Salesforce for Outlook


Chatter

  • Features of Chatter


Sales Cloud Applications

  • Salesforce sales process
  • Products and price books
  • Lead management
  • Campaign management


Service Cloud Applications

  • Case management
  • Solution management
  • Communities
  • Salesforce Knowledge


Content and Folder Management

  • Features of Content
  • Organize folders


Activity Management

  • Activity management


Salesforce Developer
Apex
Apex Fundamentals

  • What is Apex
  • When should I use Apex
  • What are the Limitations of Apex


Apex Development Process

  • Writing Apex
  • Writing Tests
  • Deploying Apex
  • Apex Development Tools


Getting Started with Apex

  • Creating a custom Object
  • Adding an Apex Class
  • Adding an Apex Trigger
  • Adding a Test Class
  • Deployment


Data Types

  • Primitive Data Types
  • sObject Types


Collections (Lists, Sets, Maps)

  • Variables
  • Expressions
  • Assignments
  • Conditional Statements (IF-ELSE)
  • Loops (Do-While, While, For - Traditional, Iteration, SOQL)
  • Exceptions


Classes, Interface & Properties

  • Defining Apex Classes
  • Declaring Class Variables
  • Defining Class Methods
  • Using Constructors
  • Access Modifiers
  • Static & Instance methods and classes
  • Interfaces and extending classes
  • Enforcing object and field permissions
  • Exception Handling


Data Manipulation using Apex

  • Querying using SOQL & SOSL
  • DML Statements (Insert, Update, Upsert, Merge, Delete, Restore)
  • Database DML Methods
  • DML Exceptions and Error Handling
  • Locking


Triggers

  • Trigger Syntax
  • Trigger Context Variables
  • Bulk Triggers
  • Trigger Exceptions


Testing Apex

  • Why
  • What
  • How
  • Running Test Methods


Deploying Apex

  • Using Change Sets
  • Using Force.com IDE
  • Using Force.com Migration Tool


Projects- Integration

  • SOAP and REST web services


Visualforce, Visualforce Fundamentals

  • What is Visualforce
  • Visualforce Architecture
  • When to use Visualforce
  • Benefits of Visualforce
  • Tools for Visualforce Development


Getting Started with Visualforce

  • Creating your first page
  • Adding fields to a Visualforce page (for displaying, accepting input, changing field labels, dependent picklists)
  • Using the Visualforce Component Library
  • Overriding an existing page with a Visualforce page
  • Displaying Related List on a Visualforce Page
  • Displaying Table of Data on a page
  • Using Query String Parameters
  • Rendering a page as a PDF
  • Global variables, formulas, functions (Date and Time, Logical, Math, Text etc. and expression operators (Math, Logical, Text)


Creating re-usable components

  • Creating and using custom components
  • Templating with Visualforce


Styling Visualforce Pages

  • Using Salesforce Styles
  • Extending Salesforce Styles
  • Using Custom Styles
  • Using Static Resources


Standard Controllers

  • Using Standard Controllers
  • Accessing Data through Standard Controllers
  • Using Standard Controller Actions
  • Validation Rules and Standard Controllers
  • Checking Object Accessibility


Standard List Controllers

  • Associating with a Visualforce Page
  • Accessing Data
  • Using Actions
  • Pagination
  • Using List Views
  • Editing Records


Custom Controllers & Controller Extensions

  • Building custom controller and controller extension
  • Building custom list controller
  • Defining Controller Methods (Action, Getter, Setter, Navigation)
  • Validation rules and custom controllers
  • Using transient keyword
  • Mass updating records with a custom list controller
  • Considerations for creating custom controllers and extensions
  • Apex Classes used in Visualforce Controllers
  • Testing custom controllers and controller extensions

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